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Privacy Notice

PRIVACY & SECURITY
Privacy Policy
Effective Date: May 25, 2012

TBI APPAREL ("we" or "us") recognize that you care how information about you is used and shared. Consistent with our commitment to providing you a satisfying and helpful shopping experience, we have found that collecting information from and about you through TBI APPAREL.com helps us to better understand the products and services that are the most helpful to you. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Web site.
By accessing the Site, you agree to be bound by this Privacy Policy. This Privacy Policy may be updated from time to time. Accordingly, you should check the date of this Notice (which appears at the top of this page) and review any changes since the last version. Your continued use of the Site following any modifications demonstrates your agreement to such changes. If at any time you do not agree to the terms of this Privacy Notice, please do not use this Site.

Collected and Stored Information
We collect and store information that you enter into this Web site or that you provide to our Customer Service Department. For example, when you open an account, place an order or abandon a shopping cart, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date.
We use information from and about you: (1) to fulfill orders, provide services and communicate with you; (2) to improve your shopping experience and to communicate with you about our products and services; (3) to respond to your inquiries; (4) to make promotional and marketing offers to you, and help us target specific products and services to you; and (5) to help us develop and improve our Site and tailor our Site to your interests.
TBI APPAREL.com may also collect non-personal information from you. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.
Also, like many Web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies do not contain personally identifiable information. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Web site without checking out. Cookies are not used on this Web site to store your account information; this information is stored securely on this Web site's server. When you log in at this Web site with your username and password, we will assign you a secure session id. The server then passes your information to you through this secure session id. Also, we will use cookies to monitor and maintain information about your use of this Web site. Cookies are also used to track the identity of the Web site you visited immediately prior to visiting this Web site; otherwise, we do not track information about your use of other Web sites. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Web site.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.

Children and Privacy
As per the Children's Data Protection Act, if you are under the age of 13, you are not permitted to submit any information to TBI APPAREL.com is not intended for users who are under 13 years of age and we do not knowingly collect any personal information from children under the age of 13. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personal information from our files.

Sharing with Third Parties
We do not share with others, or sell or rent to others, any personal information that you provide to us through this Web site or through our Customer Service Department, except with your consent or as described in this Privacy Policy.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of TBI APPAREL.com.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information generally is shared in an aggregated form.

Security Guarantee
TBI APPAREL.com is committed to protecting your security and makes every effort to ensure our transaction process is safe and that your personal information is secure. All information processed is encrypted and passed via a secure connection.
We use Internet standard encryption technology to scramble your sensitive data when you transmit it to us. This process is known as SSL (secure sockets layer) and we are constantly updating our technology to provide you with the maximum practicable level of security.

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Customer Service
Company Information
  • Phone: 213-973-8241
  • Email: info@tbiapparel.com